Overnight Closer Part Time 10p-6a

Your Next Step in New Britain

Fast Facts

• Position: Overnight Closer Part Time 10p-6a (Flexible/Contract, New Britain)
• Benefits: A competitive compensation package is offered.
• Employer: Planet Fitness (Hiring in New Britain)
• Location: New Britain, CT
• Flexible contract/gig opportunity in New Britain.
• Apply your your professional skills skills at our New Britain location.
• Compensation:
• This New Britain-based role is an excellent opportunity for professionals skilled in relevant skills.
• Our Planet Fitness team in New Britain, CT is growing.
• Benefit from working in New Britain, a key hub for the Customer Service industry.

---

Benefits:\n\u2022 Employee discounts\n\u2022 Flexible schedule\n\u2022 Free uniforms\n\u2022 Training & development\nJob Title: Customer Service Representative\nReports to: Club Manager\nStatus: Full Time/Part Time/Non-Supervisor/Non-Exempt\nJob Summary\nResponsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.\n...\nEssential Duties and Responsibilities\n\u2022 Greet/meet potential members, providing a great customer experience.\n\u2022 Handle front desk related tasks:\n\u2022 Answering phone calls in a polite and friendly manner to assist with questions or concerns.\n\u2022 Taking info calls and tours\n\u2022 Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.\n\u2022 Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.\n\u2022 Help maintain the neatness/cleanliness of the club.\nEssential Behavior Requirements\n\u00b7 Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer\u2019s wants and needs.\n\u00b7 Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer\u2019s perspective) and works together to solve the problem.\n\u00b7 Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.\n\u00b7 Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.\n\u00b7 Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.\nMinimum Qualifications\n\u00b7 Honesty and good work ethic\n\u00b7 Strong customer service skills\n\u00b7 Basic computer proficiency\nPhysical Demands\n\u00b7 Standing and walking at least 75% of the shift\n\u00b7 Talking in person or on the phone at least 75% of the shift\n\u00b7 Must be able to lift to 50 lbs. less than 30% of the time.\nBenefits\n\u00b7 Dollars for Scholars Program\n\u00b7 Employee Appreciation Program\n\u00b7 Free Membership for self and one family member or friend\n\u00b7 Team Member Support Team\n\u00b7 Health, Dental and Vision Insurance\n\u00b7 Critical Illness Insurance\n\u00b7 Short Term Disability Insurance\n\u00b7 Accident Insurance\n\u00b7 Voluntary Life Insurance\n\u00b7 Pet Insurance\n\u00b7 HSA\n\u00b7 Advancement Opportunities\nCheck us out on LinkedIn at: Planet Fitness - PF Baseline Fitness\nJOIN THE CLUB.\nEnhancing people\u2019s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We\u2019re continuously seeking top talent to join us in cultivating the Judgement Free Zone\u00ae and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there\u2019s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!\nOur member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That\u2019s where you come in. If you\u2019re looking for a place where you can make a difference in a customer\u2019s life, you\u2019ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you\u2019re making a difference on our Planet.\nTO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.\nEmployees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.\nOriginal job Overnight Closer Part Time 10p-6a posted on GrabJobs \u00a9. To flag any issues with this job please use the Report Job button on GrabJobs.